Privacy Policy

Introduction

SkyPoolAuraLounge.com ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with GDPR and applicable data protection regulations.

By using our website and services, you consent to the practices described in this policy. We process your data lawfully, fairly, and transparently.

Data Collection

We collect personal information that you voluntarily provide when booking experiences, subscribing to our newsletter, or contacting us. This includes your name, email address, phone number, and payment details necessary for reservation processing.

We also automatically collect technical data such as IP addresses, browser type, device information, and browsing behavior through cookies and similar technologies to improve our services and user experience.

All data collection is limited to what is necessary for providing our luxury pool lounge services and enhancing your experience at Sky Pool Aura Lounge.

Cookies Usage

Our website uses cookies to enhance functionality, remember your preferences, and analyze site traffic. Essential cookies are necessary for basic website operations, while analytics and marketing cookies help us understand user behavior and improve our services.

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality and your ability to access specific features of our infinity pool booking system.

We use both session cookies (temporary) and persistent cookies (stored on your device) to provide a seamless luxury experience across your visits to SkyPoolAuraLounge.com.

Analytics and Tracking

We utilize analytics tools to understand how visitors interact with our website, including page views, time spent on site, and navigation patterns. This data helps us optimize the user experience and improve our aura sky pool services.

Analytics data is aggregated and anonymized where possible. We may use third-party services that collect information in accordance with their own privacy policies, which we encourage you to review.

All tracking activities comply with GDPR requirements, and you have the right to opt out of analytics tracking at any time through your browser settings or by contacting us directly.

Data Usage and Sharing

Your personal information is used exclusively to process bookings, communicate about your reservations, send promotional offers (with consent), and improve our luxury pool lounge services. We never sell your data to third parties.

We may share data with trusted service providers who assist in operating our website, processing payments, or delivering services, but only under strict confidentiality agreements and GDPR compliance requirements.

Data may be disclosed if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition, always with appropriate safeguards in place.

Your Rights Under GDPR

Under GDPR, you have comprehensive rights regarding your personal data. We are committed to honoring these rights promptly and transparently:

• Right to Access: Request copies of your personal data we hold
• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Oppose processing of your data for specific purposes
• Right to Withdraw Consent: Revoke consent for data processing at any time

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

While we strive to protect your data, no internet transmission is completely secure. We encourage you to use strong passwords and protect your account credentials when accessing our infinity pool booking system.

In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities within 72 hours as required by GDPR regulations.

Contact Information

For any privacy-related questions, to exercise your GDPR rights, or to submit a data protection request, please contact our Data Protection Officer:

We will respond to all requests within 30 days as required by GDPR. You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.